Understand interview templates
Use templates to give interviewers a consistent purpose, question structure and evidence focus.
Who can do this
Customer users with template access can view the library. Creating or changing templates depends on organization permissions.
Before you begin
Finalise the job’s Cipher before choosing the detailed interview plan so the template can support the outcomes and evidence required.
Review templates
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Open Interview Templates to see the available library.
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Open a template and review its purpose, questions and structure.
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Decide whether it fits the job as written or should be duplicated and adapted.
What happens next
Add the selected templates to the job’s interview plan. A library template does not become part of a job until it is added there.
Common problems
- A template is not in the library: confirm the organization and any list filters.
- You cannot edit the original: duplicate it if your role permits and adapt the copy.
- Questions do not fit the job: return to the Cipher and interview-plan design before scheduling.