Get support
Email support@hirebest.ai. Support email is monitored during business hours, 9:00 a.m. to 5:00 p.m. US Eastern, Monday to Friday.
What to include
- Your name and organization.
- What you were trying to do and what happened instead.
- The page or feature involved and the approximate time.
- For phone-app issues, the app version shown on Account, phone model and the Waiting to sync status.
- A screenshot only when it can be shared safely.
Do not send passwords, pairing codes, assessment credentials, recordings or unnecessary candidate information by email. Support will explain an approved next step if more information is needed.