Service status and support

For help with access, product behaviour, recording sync or an organization configuration, email support@hirebest.ai.

Include useful context

• Your organization and the affected product area.
• What you expected and what happened instead.
• The approximate date and time, including time zone.
• Browser and operating-system version, or the phone model and app version for mobile issues.
• Whether the problem affects one person, one job or the organization more broadly.

Share screenshots only when they can be shared safely. Do not send passwords, pairing codes, assessment credentials, recordings or unnecessary candidate information by email.

For formal security information, use the HireBest security overview. Security or privacy concerns should be described clearly in the support message so they can be routed appropriately.